Frequently Asked Questions
 
 
Q: Can I sell my product on my site?
A: Yes! All plans include the ability to sell online.



Q: Can I make a photo gallery?
A: Yes. We have a great auto-thumbnail feature that makes it easy to create a photo gallery. Read more about this feature by clicking here We also support a number of photo gallery services, such as the free Google photo gallery.



Q: Will you help me submit my site to the search engines? Can you help me get more website traffic?
A: With millions of websites out there, getting your site noticed is an important challenge. We are dedicated to helping our customers have the most success possible. We submit your site to over 1000+ search engines through our Marketing Pro package, which now comes free with of our plans. Here is a list of all the search engines and directories: Click Here

With our Marketing Pro features, we help you work to get more web traffic with automatic weekly submissions to 1000+ search engines and directories. You also have access to our 14 marketing power tools, and you can request a site review once a month where our staff will give you tips on how you can work your way higher in the search engine listings.
We also include a META TAG feature on our control panel that will automatically program the special META TAG codes that many search engines use to index you, and more.



Q: Can I create small thumbnails of my catalog items in columns that enlarge to a detail view?
A: Yes. Our auto-thumbnail feature works with our catalog style. Turn your catalog item pictures into small thumbnails with the touch of a button. Click on the thumbnails to show a detail view with an automatic shopping cart!



Q: Can I see some examples of some of your customers' Websites?
A: Yes. We are proud of our customers. We have thousands of customers who use our system from around the world, including every state in the United States and every province of Canada, and even a few customers in small countries, such as Maldives. You will find examples on our SiteRightNow pricing page here



Q: Can I include music files on my site?
A: Yes. You can include music. We support most music formats. See our Jazz Up Your Site page for a cool 3rd party jukebox that many customers are using. You can also upload music files directly if you wish using our "download" page style.



Q: Do you have any references or comments from your customers?
A: Here are some testimonials:
Customer Testimonials



Q: Are there any restrictions on what type of site we may choose to design?
A: At this time, we have very few restrictions on the type of site you can design. You can check out our terms of use restrictions from this link:
Terms of Use




Q: What is your refund policy?
A: Click here to view our refund policy.



Q: Will my Website look like everyone else's?
A: We understand your concern. Most people want a site that looks unique. That's exactly why we have included a variety of button and background styles. You can also upload your own backgrounds and include your own graphics, so your site will reflect your style.



Q: Can I put a hit counter on my page?
A: Yes. We include a hit counter system with your website.

When you logon to your control panel, you will see a wide variety of hit counter choices. Our hit counter also compiles real-time statistics for your website. You can generate an instant up-to-the-second report at any time on your control panel.



Q: How do I change my credit card information?
A: If you would like to have us use a different credit card for your account, simply fill out the secure online form we have on this page:
Modify Your Credit Card Info



Q: How do I use my domain name on another service?
A: Of course, we would be sorry to see you go, but to use your domain name on another service, you follow the instructions on this form:

Domain Change Request Form

Note: For customers who received a free domain name as part of their plan, you can use your domain name on another service for $9.95.



Q: Is there a demo or a tour?
A: Yes, you can view our virtual tour page by clicking here.



Q: Is it easy to use? I'm not a computer expert, so I'm not sure if I can do it.
A: Most customers say they find the system very straightforward. Judging from the low number of help requests we receive, most customers are able to use the system quickly. We designed this system for anyone to use. No experience is necessary. We have thousands of customers from around the world who have been successful.


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